Contact Us
Questions, feedback, or something not working the way it should? We would like to hear about it.
Replies
We read every message and reply as soon as we can. Please send one email per issue so nothing gets lost.
Reporting a problem
Tell us your browser and device, which image type you used, and what happened. That is usually enough for us to reproduce the issue.
Please do not send photos
The tool runs in your browser, so we cannot process images by email and we would rather not receive your files. A short description works better. See our Privacy Policy.
Feedback, bugs and feature requests
RemoveBGFree is a small project, and most improvements come from user feedback. If an image did not cut out well, if something felt confusing, or if there is a feature you keep wishing for, write to us. Suggestions about supported formats, background options and editing tools are always welcome.
For advertising, partnership or other business enquiries, use the same email address and mention the subject in the first line so we can route it properly. Our Terms & Conditions and Disclaimer explain what we can and cannot take responsibility for.
Quick answers before you write
A few things people ask most often are already covered on the site.
Are my images uploaded to your server?
No. Background removal runs in your browser, so your photo is processed on your own device and is never sent to us. More detail is in our Privacy Policy.
Why is the first image slower than the rest?
The first run downloads the AI model to your browser. After that it is usually cached, so the next images are much faster. See how the tool works.
The cut-out is not perfect around hair or fine edges.
Use the manual erase and restore brush on the tool page to clean up those areas, then download again. The step-by-step guide shows where the brush is.
Can I remove backgrounds from several images at once?
Yes. Add multiple files and the tool processes them one after another, then lets you download everything as a ZIP. The feature list covers the rest.
Explore the rest of the site
Back to the tool
Drop in a photo and download a transparent PNG in seconds.